Why user cannot login to app or DataPage?

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Question:

I cannot login to my authenticated Caspio app or to Caspio ticketing portal. What could be the reason?

 

Answer:

Verify that your username and password are entered correctly and that Caps Lock is not on. If this does not fix the issue, verify that "Cookies" are enabled in your browser. Below you can find links to instructions for various browsers:

Internet Explorer

Mozila FireFox

Google Chrome

Apple Safari

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