Cannot See an SSL Lock Icon for My Web Page

1 minute to read

Problem:

I have enabled SSL encryption for my DataPage deployment. Why I don’t see a standard a security lock in my page’s address bar? How can my users verify that submissions are secure?

Resolution:

Deploying your DataPage in SSL mode ensures that all transmission to and from that DataPage are encrypted. You can verify this by checking the source of your web page and see the Caspio deploy code is using HTTPS.

However, Caspio cannot encrypt other elements of your web page. For users to see the security lock icon, the entire page must be accessed via HTTPS and it’s only possible if you have installed an SSL certificate for your website.

You can buy an SSL certificate via your web hosting company or various SSL vendors. Once SSL is setup on your website, change the links to the page where your apps and forms are deployed to https.