When you contact Caspio Support over the phone or chat, you will be asked to provide your 9-digit Support PIN in order to verify your identity. Follow the instruction below to generate a one-time Support PIN:
- Log in to your Caspio account.
- On the top bar, click Help.
- From the drop-down menu, select Support PIN.
- In the pop-up window, click the Generate PIN button.
The support PIN expires 2 hours after generation.