System Requirements

Supported Browsers and Platforms

Caspio supports the latest and most recent versions of major browsers on desktop and mobile operating systems. We recommend always using the latest stable release for optimal performance and security.

Desktop

Mobile

Note: Using older browser versions or unsupported browsers may result in limited functionality or application errors.

JavaScript Requirements

Caspio applications require JavaScript to be enabled. If JavaScript is disabled by browser settings, firewalls, or high-security environments, Caspio apps may not function correctly.

Cookie Requirements

Caspio-authenticated DataPages in Bridge, as well as externally deployed Flex apps, require third-party cookies. If these cookies are blocked or if cross-site tracking prevention is enabled, users may not be able to log in or may encounter issues when filtering data. When this occurs, Caspio displays a system message to inform the user.

Flex apps hosted by Caspio (caspio.app) do not require third-party cookies.

Enabling Cookies and Cross-Site Tracking

• Google Chrome (Windows and macOS)
• Google Chrome (iOS)
• Safari (macOS)
• Safari (iOS)
• Mozilla Firefox (Windows, macOS, Android)
• Microsoft Edge (Windows and macOS)

Google Chrome (Windows and macOS)

1. Click the More icon (three vertical dots) in the top-right corner.
2. Select Settings.
3. Go to Privacy and security > Third-party cookies.
4. Select Allow third-party cookies.

Google Chrome (iOS)

Important: Chrome on iOS does not support enabling third-party cookies through browser settings.

1. Open the Settings app on your device.
2. Scroll down and tap Chrome.
3. Turn on Allow Cross-Website Tracking.

Safari (macOS)

1. Click Safari in the menu bar and select Settings.
2. Click the Privacy tab.
3. Uncheck Prevent cross-site tracking.
4. Switch to the Advanced tab and uncheck Block all cookies.

Safari (iOS)

1. Open the Settings app.
2. Tap Safari.
3. Under Privacy & Security, disable Prevent Cross-Site Tracking.
4. Scroll down, tap Advanced, and disable Block All Cookies.

Mozilla Firefox (Windows, macOS, Android)

1. Open Firefox and click the Menu icon.
2. Go to Settings > Privacy & Security.
3. Under Enhanced Tracking Protection, choose Custom.
4. Ensure the Cookies option is unchecked under blocked content.

Microsoft Edge (Windows and macOS)

1. Click the More icon > Settings.
2. Go to Cookies and site permissions > Manage and delete cookies and site data.
3. Ensure the following:
   • Allow sites to save and read cookie data is enabled.
   • Block third-party cookies is disabled.

Pop-up Requirements

Caspio features such as Download Options and Logins require pop-ups to be allowed in your browser.

Google Chrome (Windows and macOS)

To allow pop-ups globally:

1. Click the More icon > Settings.
2. Go to Privacy and security > Site Settings.
3. Select Pop-ups and redirects.
4. Choose the default behavior: allow or block.

To allow pop-ups for Caspio only:

1. Repeat the steps above to reach Pop-ups and redirects.
2. Under Allowed to send pop-ups and use redirects, click Add.
3. Enter your Caspio app URL and confirm.

Google Chrome (Android)

1. When a pop-up is blocked, a prompt may appear at the bottom of the screen.
2. Tap Always show to allow pop-ups from that site.

Google Chrome (iOS)

Pop-up management is limited in Chrome for iOS.

If a pop-up gets stuck:

• Try using Safari instead.
• Or switch on Airplane Mode, quit Chrome, close the tab with the pop-up, and retry the action.