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      • Authentication
        • Setting Up User Permissions in Your App
        • Adding a Logout Link
        • Record Level Security
          • Create a Workflow using Record Level Security and Filtered Dropdown
          • Restrict Access to Data by User or Role
          • Filter Lookup Dropdown or Listbox Based on User or Role
        • Stamp a Record with User Profile Data
        • OpenID
        • Create a Standalone Login Screen
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          • DataPage Header and Footer
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          • Disabling HTML Editor in DataPage Header/Footer and HTML Blocks
          • Field Formatting Options
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          • Setting up Default Values
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        • Managing DataPages
          • Modifying DataPages
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          • Exporting and Importing DataPages
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        • Responsive DataPages
          • Responsive DataPage Prerequisites
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          • Modifying Styles for Tablet and Mobile
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      • Notifications
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          • Configuring the SMS-enabled Countries
          • Configuring SMS
          • Adding SMS Sender Name
      • Parameters
        • Parameter Types
        • System Parameters
        • Passing Parameters through Caspio
        • Displaying Parameters
        • Parameters as Query String Values
        • Receiving Parameters
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        • Passing Multiple Values in One Parameter
        • Formatting Parameters in Email Body and HTML Blocks
        • Parameters in Dropdowns, Listboxes and Radio Buttons
        • Custom Filter Elements
      • Connections
        • SAML Single Sign-On
        • Setting Up ID Services
      • Styles
        • Creating or Editing a Style
        • Layout Options
        • Fix the Width of the DataPage
        • Button Alignment
        • Field Alignment
        • Border Options
        • Using Google Web Fonts
        • Glossy Heading Text
        • Gradient Backgrounds for DataPages
        • Gradient Backgrounds for Fields
        • Replace Links to Records with Images
        • Replace Standard Buttons with Images
        • Change the Color of Field Error Labels
        • Change Text on a Button
        • Put Multiple Fields on One Line
        • Styling Advanced Reports
        • Add Rounded Borders to the Form and Fields
        • Use an Image as Form Background
        • Fix the Width of Labels and Data in List and Gallery Reports
        • Customize the ID Service Icon of the Login Screen
      • Localizations
        • Creating or Editing a Localization
        • Handling Arabic, Hebrew and Other Right-to-Left Languages
        • Formatting Options
        • Using Localization Feature to Improve Usability
        • Format Types
      • Files and Images
        • Uploading Files and Images
        • FileStor CDN
        • Managing Files
        • Bulk File Import and Export
        • Creating Thumbnails with the Image Resizer
        • Using Files in DataPages
        • Orphan File Cleanup
    • Creating Apps With Flex
      • Flex Overview
      • Roles
        • Creating New Roles
        • Adding Users and Groups to Roles
        • DataPart Display Based on the User Role
        • Editing Role Permissions
          • User’s Own Records
          • Custom Access
        • Removing Users and Groups from Roles
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      • Application Design
        • Segments
          • Editing Segment Settings
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        • Adding AppPages
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        • Sign-up Form
        • Charts
          • Creating and Configuring Charts
          • Chart Display Options
        • Text/HTML
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          • Creating Filters
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      • Parameters
        • Inserting Parameters
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        • Adding Support for Lookup Values in Data Source Parameters
        • Stamping Records with User ID
      • Branding
      • Flex FAQ
  • Manage Users and Groups
    • Directories Overview
      • User Authentication in Directories
      • Converting Tables to Directories
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    • Directory Users
      • User Status Overview
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    • Directory Groups
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    • Identity Providers
      • Adding Identity Providers
        • Tutorial: Adding Microsoft Entra ID (formerly Azure AD) Identity Provider
        • Tutorial: Adding Okta Identity Provider
        • Tutorial: Adding OneLogin Identity Provider
      • Editing Identity Providers
      • Deleting and Disabling Identity Providers
      • Configuring Single Logout
    • App Connections
      • Creating App Connections 
        • Authenticating Users to Caspio Apps in Multiple Accounts Using a Single Directory
        • Tutorial: Adding HubSpot App Connection
        • Tutorial: Adding BambooHR App Connection
        • Tutorial: Adding Slack App Connection
      • Managing App Connections 
      • Deleting and Disabling App Connections
  • Manage and Organize Your Data
    • Data Management Overview
    • Tables and Views
      • Creating Tables
      • Modifying a Table’s Design
      • Removing Blanks From a Dropdown or Listbox
      • Lookup Tables
      • Views
        • Creating a View to Filter Data
        • Creating a View to Join Tables
        • Self-Join Views
        • Modifying Views
        • Importing and Exporting Views
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  • Generate PDF Documents
    • Document Generation Overview
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      • Encrypting PDF Documents
      • Configuring PDF Document Properties
      • Changing PDF File for a Template
    • Enabling Document Generation in Applications
    • Managing Templates
  • Integrate and Extend Your Apps
    • Integrations Overview
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      • Getting Started with Webhooks in Caspio
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      • Creating and Managing Webhooks
        • Configuring Call Throttling
      • Creating and Managing Events
        • Event Types
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      • Testing Webhooks
    • Extensions
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      • Extension for Slack
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    • Web Services API
      • Creating a Web Services API Profile
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      • Migration from REST API v2 to v3
    • Integration with Make
    • Integration with Zapier
  • Deploy Your Apps
    • Deploying Bridge Apps
      • General Deployment Guide
      • Remove iFrame Border and Change Size
      • Block Access to DataPages by IP Address
    • Deploying Flex Apps
      • Mapping a Friendly Subdomain
  • Manage Account and Billing
    • Account Settings
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      • Inviting New Account Users
      • Creating Groups for Account Users
      • Managing Permissions
      • Changing Account Owner
    • Changing Your Plan
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  • Videos
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  • Resources and Best Practices
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    • Troubleshooting
      • Troubleshooting SMS Delivery
      • Troubleshooting Email Delivery and Domain Verification
      • Cannot Log in to My Caspio Account
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      • Acknowledgement Emails Are Not Received
      • Issues with Email Verification Code
      • JavaScript Does Not Work with Multiple DataPages
      • Cannot See an SSL Lock Icon for My Web Page
      • Responsive UI Does Not Display Properly
      • Date Fields from Excel Import Incorrectly
      • Troubleshooting Custom PDF Generator
      • Troubleshooting Data Import Speed
      • System Limitations
      • Errors and Messages
    • System Requirements
    • Deprecations
      • Deprecation of Twitter as an ID Service in Authentications and Connections
      • Deprecation of Google Drive for Data Import/Export Tasks
      • Deprecation of HTTP Deployment
      • Deprecation of the Option to Disable AJAX Loading
      • Deprecation of MS Access for Import/Export
      • Deprecation of Cb_ErrorLog Tables
      • Deprecation of Google Map Mashup Generator
      • Deprecation of Frame Deployment
      • Deprecation of .xls Excel Format for Data Import
      • Deprecation of SEO Deployment Method
      • Deprecation of WordPress Deployment
      • Deprecation of Unverified Email Addresses
      • Deprecation of SOAP Web Service
      • Deprecation of Internet Explorer 11 and Microsoft Edge Legacy Browsers
  • Release Notes
    • Caspio 60.0
    • Caspio 59.0
    • Caspio 58.0
    • Caspio 57.0
    • Caspio 56.0
    • Caspio 55.0
    • Caspio 54.0
    • Introducing Flex
    • Caspio 53.0
    • Caspio 52.0
    • Caspio 51.0
    • Caspio 50.0
    • Caspio 49.0
    • Caspio 48.0
    • Caspio 47.0
    • Caspio 46.0
    • Caspio 45.0
    • Caspio 44.0
    • Caspio 43.0
    • Caspio 42.0
      • Known Issue: Scrolling on macOS Devices
    • Caspio 41.0
    • Caspio 40.0
    • Caspio 39.0
    • Caspio 38.0
    • Caspio 37.0
      • Impacted Areas 37.0
    • Caspio 36.0
    • Caspio 35.0
    • Caspio 34.0
      • Impacted Areas 34.0
    • Caspio 33.0
    • Caspio 32.0
    • Caspio 31.0
      • Impacted Areas 31.0
    • Caspio 30.0
    • Caspio 29.0
    • Caspio 28.0
    • Caspio 27.0
    • Caspio 26.0
    • Caspio 25.0
    • Caspio 24.0
    • Caspio 23.0
    • Caspio 22.0
    • Caspio 21.5
    • Caspio 21.0
      • Impacted Areas 21.0
    • Caspio 20.0
    • Caspio 19.0
      • Impacted Areas 19.0
      • Security Patch 19.5
    • Caspio 18.0
    • Caspio 17.0
    • Caspio 16.0
    • Caspio 14.0
      • Impacted Areas 14.0
    • Caspio 15.0
    • Caspio 13.0
      • Caspio 13.0
      • Impacted Areas 13.0
    • Caspio 12.0
      • Impacted Areas 12.0
    • Caspio 11.0
      • Impacted Areas 11.0
    • Caspio 10.0
    • Caspio 9.9
      • Impacted Areas 9.9
    • Caspio 9.8
    • Caspio 9.7
    • Caspio 9.6
      • Impacted Areas 9.6
    • Caspio 9.5
      • Impacted Areas 9.5
    • Caspio 9.4
      • Impacted Areas 9.4
    • Caspio 9.3
      • Impacted Areas 9.3
      • Caspio 9.3
    • Caspio 9.2
      • Impacted Areas 9.2
    • Caspio 9.1
      • Impacted Areas 9.1
    • Caspio 9.0
      • Known Issues 9.0
      • Impacted Areas 9.0

Errors and Messages

8 minutes to read

This section contains a list of common error codes and messages you may encounter while using the Caspio platform.
If your problem is not answered on these guides, please contact Caspio Support team.

Errors

Error code Description
2081 Operation cannot be performed. This error code is returned when the operation fails in a triggered action. Review the triggered actions which modify data in the data source of your DataPart.
2083 Operation cannot be performed due to a system limitation. This error is shown when the system limits prevent the operation from being executed. Since the most frequent cause of this error is the exceeded total number of operations performed in a triggered action, we recommend you reviewing your triggered actions.
2130 Operation cannot be performed due to a system limitation. This error is shown when the system limits prevent the operation from being executed. Since the most frequent cause of this error is the exceeded total number of nested levels in a triggered action, we recommend you reviewing your triggered actions.
50501 The deploy code of the DataPage may be missing the complete app key. The DataPage is deleted and no longer exists in your account. Select the DataPage, click Deploy, choose the preferred deployment method, copy the deploy code and replace the deploy code on your host page with the new version.
50510 This DataPage is not configured for public access. Enable external access to the DataPage.
  1. On the DataPages listing, select your DataPage.
  2. Click Deploy.
  3. On the Deploy DataPage screen, choose the deployment method and activate other functionalities.
  4. In the Deployment Status section, click the Enabled button.
  5. Click Close. If you just close the dialog without clicking on the Enabled button, the DataPage will not be deployed and cannot be accessed externally.
50522 This DataPage belongs to Caspio Account which has exceeded one of its usage limits. Please ask your administrator to increase the limit for Caspio Account. This error occurs when one or more resources (for example emails, storage or data transfer) utilized by your DataPages has reached its daily or monthly limits. If you want to increase the limits, upgrade your account to a higher plan or contact Caspio Support for assistance.
60011 There are 2 possible reasons:
  1. When you’re loading or submitting the app offline.
Publish the webpage and access it online or use direct URL of the DataPage.
  1. If you’re using direct URL of a Report DataPage when you leave the results page for a few hours and then attempt to go to the Details page. Record’s session expires and cause the error message when you attempt to go to the record Details page.
Use embed deployment method or create custom details link which remains permanent. See how.
60023 This DataPage must be accessed via HTTPS only. The reason you get this error message is because your DataPage deployment inside the Caspio platform has SSL encryption enabled. However, you are trying to access the DataPage through “http” protocol. Use HTTPS in the URL or the Embed deploy code in your webpage source. If you don’t need the SSL encryption, then you can clear the Enable SSL encryption check box in the DataPage deployment screen.
60025 Cannot redirect to the specified destination page. This DataPage is designed to be embedded on a web page. You may encounter this error in two cases:
  1. After submitting a form or update. The Destination Options in your DataPage is set to Relative path. When this option is chosen, the DataPage must be embedded on your site for the destination page to be found. If the DataPage is used in direct URL mode, there is no way to place the destination page.
On the Destination and Emails screen, provide the complete path to the destination page, for example, http://example_website.com/example_page or do not use this DataPage via a direct URL.
  1. After opening an authenticated form. The Time out & Redirection under Advanced Settings of your authentication is set to Relative path. When this option is chosen, the DataPage must be embedded on your site for the redirection page to be found.
On the authentication Advanced Settings provide the complete path to the page or do not use this DataPage via a direct URL or Preview mode.
60040 Operation cannot be performed because one or more values have a duplicate in a unique field. This error is shown when the form submission results in a value duplication in a unique field that is not visible on the form(for example, a formula field). It could be also caused by a triggered action attempting to insert a non-unique value to a unique field. Review your table design, the current data in data source table, and triggered actions.
60041 Operation cannot be performed due to a data integrity restriction. This error message is shown when table relationships have data integrity enforcement enabled and the requested operation violates this enforcement. Review your table relationships for the data source table.
62504 Failed security check. DataPage cannot be rendered from this account type. This error occurs when you store users’ passwords in a Text (255) field in a user table. Due to data security restriction, passwords must be stored in a Password data type field.

Messages

MessageDescription
Duplicates values are not allowedYou see this message because the Caspio platform enforces the Unique integrity rule of a field in your table. Submitting any record that violates the Unique rule is not allowed.
If your email field is set to unique, it is not possible to enter a duplicate email address. Note that “blank” is also considered a value. As a result the unique field can only be left blank in one record.
To see or change the “Unique” property of a field, open the table in Design mode.Bottom of Form
Cannot redirect to Facebook
or
Error: redirect_uri_mismatch

This error occurs when your ID service provider is expecting to be reached via HTTPS but your application is calling it in HTTP.
To resolve this issue try one of the following:

  1. Deploy your DataPage in HTTPS.
  2. Configure your ID service to accept HTTP. For more information go to the article and see step 8.
Object moved to here or This webpage is not available.You see this error when the form you are submitting or the DataPage you are interacting with is accessed from your file system and is not deployed to a web server.
Upload your DataPage to a web server and access the page via its URL. If you don’t have a web server, instead of getting the embed code from Caspio’s Deployment screen, get a direct URL to your DataPage.
For more instructions, go to the article on DataPage Deployment.
Error in formula

While performing calculations in a DataPage using Calculated Fields or Aggregate functions, there could be a number of arithmetic issues contributing to the message, Error in formula, but there are common situations when your formula is causing the error.

Division by zero: Example: “A/B” works fine, except when B is zero and you get the error message.
Solution: Use the following code which catches the zeros before they cause an error. Just make sure to change A and B with your own field names.

Case

When [@field:B]= '0'

Then null

Else

([@field:A]/[@field:B])

End

Blank values: Example: A+B works fine, except when the field value is blank.
Solution: Use the following code to handle blanks.

IsNull([@field:A],0)+IsNull([@field:B],0)

Non-numeric values: Example: A+B works fine, except when the field value is text such as N/A.
Solution: Use the following code to skip the text values in the calculation.

(Case When IsNumeric([@fieldA]) = 1 Then [@fieldA] Else 0 End) + (Case When IsNumeric([@fieldB]) = 1 Then [@fieldB] Else 0 End)

Table or Field name change: If table or field name is changed in the table design and they are referenced in the calculated field or calculated value on a DataPage level in a select query, they won’t be updated in the formula which results in “Invalid formula” error message.
Solution: Update the table or field name reference manually in the formula.

Mismatch data type: If fields in the formula do not have the same data type. If result expressions in Case formula do not have the same data type. Example:
CASE input_expression
WHEN when_expression
THEN result_expression
ELSE result_expression
END
Solution: Make sure the fields and result expressions have the same data type or use CAST function to convert the data type:
CAST (result_expression AS datatype)
Most common data types are char, varchar, binary, date, float, real, int.
See an example in our community forum https://forums.caspio.com/index.php/topic/3632-calculated-field-to-compare-dates-or-return-text/.

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